Terms and Conditions

These terms and conditions apply to all purchases made through the website of Marlowe New York, located in New York, NY, USA, and reachable at info@marlowenewyork.com.

1. Acceptance of Terms
By placing an order, you agree to these terms and conditions.

2. Product Information
We make every effort to accurately describe our products and provide current information. However, typographical errors or inaccuracies may occur.

3. Orders and Payment
Orders will be processed once full payment has been received. Available payment methods may vary by region. Customers are responsible for checking which payment options are available in their location.

4. Processing and Shipping

• Processing time: 1-3 business days

• Delivery time: 3-7 business days (depending on destination)

• Orders ship directly from our supplier in China

5. Returns and Cancellations
Please refer to our separate Return Policy for all terms and instructions.

6. Liability
We are not responsible for loss or damage during shipping if tracking shows the package was delivered to the address provided by the customer. Always ensure your delivery address is correct.

7. Intellectual Property
All content on the website (including text, images, and logos) is the property of Marlowe New York and may not be used without prior written permission.

8. Complaints
Complaints may be submitted in writing to info@marlowenewyork.com. We aim to respond within 5 business days.

9. Governing Law
These terms and conditions are governed by the laws of the Netherlands.